Questions and Answers

Please review these FAQs or feel free to contact me at any time.

Q: How can I book and pay for the Niagara Falls Private Custom Tour?

A: You can book and pay for the Niagara Falls Private Custom Tour through TripAdvisor/Viator using the 'Book on TripAdvisor Now!' link. Alternatively, you can book directly with us at Niagara Falls Private Custom Tour through our 'Book Now' option. Cancellations are accepted up to 24 hours before the tour for a full refund.

Q: Can I buy attraction tickets ahead of time to beat the lines at Niagara Falls?

A: Ticket lineups at Niagara Falls attractions mostly happen during the busy summer months. To save time, you can purchase tickets online in advance. Here are official links to buy tickets:

• Niagara Boat Tour

• Journey Behind the Falls

• Niagara Takes Flight

• Niagara Parks Power Station + The Tunnel

• Whirlpool Aerocar

• White Water Walk

• Butterfly Conservatory

• Zipline to the Falls

Q: What is the duration of the Niagara Falls Private Custom Tour?

A: The Niagara Falls Private Custom Tour typically spans 8 to 12 hours, including travel time to and from Niagara Falls. This tour offers flexibility, allowing you to choose how much time you spend at each attraction. As a result, the duration of the tour is not fixed.

Q: At what time does the Niagara Falls Private Custom Tour begin? 

A: Choose the pickup time for your Niagara Falls Private Custom Tour that suits you best, anytime between 7:00 AM and 7:00 PM.

Q: What is the pick-up and drop-off location for the Tour?

A: I can pick you up at a location of your choice in Toronto or the surrounding area.

Q: How much does the tour cost?

A: Please check the current price for the tour on our TripAdvisor/Viator listing if booking through their platforms, or visit our 'Book Now' page to see the prices if booking directly with me. The price is for the entire vehicle, which can accommodate up to 6 passengers in your group. This is a private tour — no other guests will be added

Q: What is included in the price of the tour?

A: The tour price includes van transfers between Toronto and Niagara Falls, Niagara-on-the-Lake, and Niagara wineries, as well as parking fees, wait time, and a knowledgeable driver-guide.

Q: What is the maximum group size for the Niagara Falls Private Custom Tour?

A: The Niagara Falls Private Custom Tour can accommodate up to 6 guests.

Q: What kind of transportation is used for the tour?

A: The tour includes transportation in a comfortable passenger van — a new, low-emission Toyota Sienna.

Q: Will there be other people on the tour besides me and my family/friends?

A: No, You and/or your group will be the only ones on the tour; no additional participants will be added.

Q: What should I bring for the tour?

A: Dress appropriately for the weather and wear comfortable footwear if you plan to walk the Niagara River trail. Bringing your own snacks and water is also a good idea to stay hydrated throughout the tour, especially if you don't plan to eat at local restaurants.

Q: Can I cross the Rainbow Bridge from Canada to the USA to see Niagara Falls from the other side?

A: Yes. You can walk across the Rainbow Bridge, but you’ll need a valid passport and, if required, a U.S. visa or ESTA. The crossing usually takes 15–30 minutes, and the American side offers close-up views of Bridal Veil Falls, Goat Island, and the Cave of the Winds, though the overall panoramic views are best from Canada.

Q: When is the best time to visit Niagara Falls?

A: Visit in the winter to avoid the crowds, or come in the summer to enjoy attractions like the boat tour and White Water Walk, which are closed from November to March. Visiting in the shoulder seasons offers a chance to enjoy a bit of both.